Return Policy
You may return most new, unworn, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Clearance items are final sales.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you would like to return an item, please submit a Return Request in your store profile. If you checked out as a guest, you should have received an email with instructions to complete a profile after making your purchase. Please follow the instructions for shipping the products back to the Bookstore from there. If you did not receive that email or otherwise are unable to create/access your profile, please Contact Us
In the event that an item was damaged during shipping or you received the wrong item, please contact us and include your order number. We will respond with a shipping label and further instructions. We may require pictures of the defective item.
Shipping & Delivery Options
-
In-store pick-up
-
Standard UPS Ground Shipping (7 to 10 days)
-
Second Business Day Shipping
-
Next Business Day Shipping
Additional shipping charges may apply to large or bulky items, these charges will be noted in the product description.
We welcome international orders but due to shipping complexities please contact us for shipping information.
Please Note: Once you place your order, completed orders usually ship out within 1-2 business days, but could take longer close to holidays, College breaks, or special campus events.